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Order Management Specialist


Posted: 4/26/2019
Job Reference #: 6003
Keywords: operations

Job Description

  • Requisition ID
    # of Openings
    Job Locations
    Account Management/Client Services
    Employment Duration
    Regular Full-Time
  • Overview

    The Order Management Specialist is responsible for the timely and quality completion of an order through coordination with the assigned Account Executives, MSR team, modelers and available resources. You will be responsible for assisting Account Executives in development of their accounts.


    • Order Management
      • Tracking Orders through to completion
      • Ensure accuracy of order
      • Communicate with Account Executive on Order status
      • Ensure orders are fulfilled by order due date
      • Interface with modeling and operations during order process
      • Entry of Order into Order Management System
    • Develop and maintain knowledge of client’s business
    • Participate in product and system testing as required
    • Attend and participate in client reviews
    • Develop and maintain knowledge of Wunderman Data Products' products and best practices


    • Bachelor’s degree or equivalent work experience required
    • Minimum of 1 year prior data entry experience required
    • Detail oriented relating to data entry, problem solving, and information/process analysis
    • PC proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint
    • Type 60+ words per minute
    • Have excellent interpersonal, communications, and customer service skills
    • Prioritize tasks and manage time to meet deadlines
    • Manage multiple tasks and high volume workload
    • Receive work direction from multiple people
    • Ability to thrive in a demanding, quick turnaround environment.
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