Sears Holding Corp

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District Administrator - Denver, CO

at Sears Holding Corp

Posted: 4/28/2019
Job Reference #: 1836268
Keywords: clerical, office

Job Description

Job Title
District Administrator - Denver, CO

Business
Home Services - Sears Home Improvement Products

Job Description
Process daily work for Existing and New Installation Projects. Answer and or direct incoming calls from internal and external customers. Make periodic calls when necessary to customers, contractors, vendors and internal team members.

Responsible for the clerical and administrative support to the National Production Team function for annual installed volume between $2.5M to $20M per district.


Requisition ID
971743BR

Employment Category
Regular, Full-time

Travel Requirements
None

Preferred Minimum Education
High School / GED

Responsibilities/Skills/Experience Requirements
Job Duties/Responsibilities:
 
• Provides administrative support to Field Production Team while communicating and resolving contract issue with Sales Staff
• Answers phones and directs calls and/or takes messages when necessary. Perform process driven periodic Member calls.
• Reviews office reports daily (e.g., unassigned contractors, Product ETA... )
• Review new incoming job packets for accuracy and proceed accordingly... material ordering and labor scheduling. Any issues, attempt resolution or pass to On-Hold Specialist.
• Job measure and permit scheduling and ordering
• Order product tracking and communications
• Contractor optimization and retainage through rotational job scheduling
• Continued Project Superintendent, APS and Outside Vendor communications
• Process Sub Contractor payments maintain check security and process all completed jobs
• Schedule and track service appointments
• Work though customer compensation process
• Finalize job paperwork for completion
• Perform 30 day follow up call - Member Experience
• Performs miscellaneous duties as assigned

Required Skills:

• Advanced customer service skills
• Computer knowledge, and skill in using Microsoft Office products and web-based technology
• Excellent organizational skills
• Some product knowledge

 Preferred Skills:

• Advanced customer service skills
• Computer knowledge, and skill in using Microsoft Office products and web-based technology
• Excellent organizational skills
• Some product knowledge

Preferred Skills:

• ability to work well under pressure & ability to meet deadlines
• Multi taker with attention to details
• general office skills including phone etiquette


Job Function
Operations

Job Code (SHC)
HS5452: District Administrator - SHIP

Payroll Location
24507: Sears Denver

Years Experience
1 - 2 Years Experience

Country
United States

Employing Entity
Sears Home Improvement Products, Inc.

Location Postal Code
80216

Location City
DENVER

Location State
CO

Sears Req Type
Hourly

Location Address 1
12330E 46TH AVE

Location Address 2
UNIT 300

Work-In City
Denver

Work-In State
CO

Work-In Postal Code
80216

EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.

Posting Tags
#HomeServices