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Crisis Counseling Senior Care Specialist - Temporary


Posted: 7/12/2020
Job Reference #: 1438314

Job Description

  • 23-Jun-2020 to 04-Aug-2020 (MST)
  • CO, USA
  • Other


The CCP implemented by the Federal Emergency Management Agency (FEMA). This temporary program (12 month program) is designed to assist individuals and communities in recovering from the effects of natural and human-caused disasters, such as COVID-19, through the provision of community-based outreach and psycho-educational services. The CCP supports short-term interventions that involve the counseling goals of assisting disaster survivors in understanding their current situation and reactions, mitigating stress, assisting survivors in reviewing their disaster recovery options, promoting the use or development of coping strategies, providing emotional support, and encouraging linkages with other individuals and agencies who may help survivors in their recovery process (recover to their pre-disaster level of functioning).


The Senior Care Specialist works as part of a large inter-disciplinary team that provides supports to individuals impacted by COVID-19. The position provides specialized support and education to older adult-focused organizations (e.g. SNFs) as per the FEMA COVID-19 response.


  • Work collaboratively with up to ten other positions that work on LFSRM's (Lutheran Family Services Rocky Mountains) Crisis Counseling Program.
  • Represent program in the community and network with other agencies and partners to ensure the needs of older adult survivors are met.
  • Work closely with community organizations to become familiar with available resources to refer older adult survivors to behavioral health treatment and other services.
  • Attends meetings and groups as indicated by team lead to stay engaged with team members, remain informed of program developments, and/or receive necessary information.
  • Performs other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to communicate effectively verbally and in writing to a cross cultural client group.
  • Effectively and positively communicate both orally and in writing with a wide range of individuals and constituencies, including under emotionally charged and stressful situations.
  • Detail oriented, extensive documentation skills, organized and able to work in a multi-tasked environment.
  • Bilingual skills (English/Spanish) preferred. Other languages widely spoken by Colorado's refugee and immigrant communities also given preference.
  • Skills in independent problem solving, negotiations, decision making and mediating conflict. Ability to thrive in a fast-paced dynamic environment.
  • Ability to self-start but also works well in a team setting. Can collaborate effectively with others.
  • Computer skills Word, Excel, Internet research and the use of email and other applications as needed.
  • Maintains punctuality for work, appointments and report dates.
  • Must have and maintain a valid driver's license and provide proof of auto liability insurance at the level of 100,000/300,000/100,000.
  • Demonstrates commitment to the mission, values and vision of Lutheran Family Services Rocky Mountains.


Master's degree in counseling, social work, psychology, or equivalent. At least 3 years experience working with older adults. 1 2 years experience working in Colorado's Western Slope, particularly in the following counties: San Miguel, Delta, Montrose, Ouray, Gunnison, and Hinsdale preferred.