Heartland Financial USA

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Commercial Banking Assistant Lead

at Heartland Financial USA

Posted: 2/7/2020
Job Status: Full Time
Job Reference #: 19-0968

Job Description

Heartland Financial USA, Inc. is a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"


The Commercial Banking Assistant Lead supports the RM on large complex deals from the initial application processing through closing and booking the transaction, including renewals and modifications. This includes playing liaison between the CBA team, RM, Credit and Loan Operations. This position is also responsible for a team of Commercial Banking Assistants ensuring quality and timely support of their assigned Commercial Bankers’ loan portfolios in accordance with bank guidelines.


1.  Assists commercial loan customers both in person and via phone calls, acting on behalf of the Commercial Bankers, when appropriate and within scope of authority.
2.  Enters loan data (structure, borrowers, collateral, pricing) into LOS System
3.  Works with borrower to collect required documentation (pre-and post-approval) 
4.  Images all necessary documents and creates placeholders in DocMan to build an electronic credit file (New with system)
5.  Requests / pulls compliance / customer verifications (OFAC, Fraud, etc.)
6.  Pulls individual and business credit bureaus
7.  Reviews information / data requests from Credit and other business lines and help  obtain open items
8.  Requests and collects due diligence activities / third party reports (appraisals, environmentals, UCC, title work, articles of good standing, credit report, etc.) - Reg B Compliance
9.  Works with Loan Operations to support pre-closing and closing activities including: collect loan documents from Doc Prep team and review for completeness and accuracy, Confirm closing logistics
10. Engages credit to complete updated financial spreads and other activities (when new financial statements are received from the client and uploaded in DocMan
11. Funds closed loans, processes income and expense fees according to procedures; Reconciles monthly invoices and submits to Accounts Payable.
12. Works with assigned CBA Team, Commercial Bankers and Portfolio Managers to resolve loan documentation issues and clear documentation exceptions within the appropriate time periods.
13. Oversight of CBA team loan exceptions by pulling exception report.
14. Monitors closed loans report and process paid off loans of own loan portfolio and ensures CBAs portfolio’s that report to the CBA Lead are complete in accordance with bank procedures.
15. Monitors and acts on daily, weekly and monthly reports for maturing and delinquent loans; Tickler reports; and Loans to be Funded report; Responsible for tracking trailing documents for all commercial loan files, maintenance of loan ticklers for incoming documents and retention of these documents in the applicable file(s). Ensures CBAs that report to the CBA Lead are also monitoring and taking action.
16. Handles customer accounts including processing loan payments, disbursements and advances, as well as assisting in the monitoring of NSF activity.
17. Coaches/trains new Commercial Banking Assistants that directly report to the Lead on duties and how to support the Commercial-Credit team. 
18. Directly supervises a group of Commercial Banking Assistants
1.  High School diploma; Bachelor's degree (BA or BS), preferred
2.  5-7 years banking experience 
3.  Extensive knowledge and experience of Commercial/Ag lending and banking regulations, department operations, policies and procedures, preferred
4.  Proven experience managing a team
5.  Proficient computer skills, including Windows, Excel, Word, and Outlook
6.  Excellent customer service skills
7.  Effective time management skills with the ability to independently prioritize tasks
8.  Proven ability to work in a fast-paced environment and meet deadlines
9.  Extensive knowledge of required entity documentation for various business entities (Corporations, LLC’s, Partnerships, etc.)
10. Extensive knowledge of proper collateral documentation needed to obtain and perfect all types of collateral
11. Knowledge of government and specialty lending programs, as well as participated loans, preferred

Scheduled Weekly Hours:


Time Type:

Full time

Founded in 1981, Heartland Financial USA, Inc. is a multi-billion multibank holding company offering uniquely different banking solutions for business and personal clients. Heartland's independent community banks are chartered in the Midwestern, Southwestern and Western United States.

The Heartland vision is to differentiate itself by highlighting its uniqueness as a commercial banking organization supported by a strong retail delivery system. As one of the top 100 bank holding companies nationwide, Heartland delivers high-quality financial products and service to clients in the Midwestern, Southwestern and Western United States.

Heartland's common stock is traded through the NASDAQ® Global Select Market System under the symbol "HTLF."

EOE/AA Employer · M/F/Disabled/Vet

Member FDIC · Equal Housing Lender

Employment at Heartland Financial USA, Inc. is employment at will

Posted 30+ Days Ago

Full time


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!