City of Thornton, CO

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GOLF OUTSIDE SERVICES ASSISTANT

at City of Thornton, CO

Pay: $11.1 to $14.59/hour
$11.1 - $14.59
Posted: 5/2/2019
Job Status: Part Time,Contract/Temporary
Job Reference #: 2348001

Job Description

Overall Job Objective

SUMMARY

Under specified supervision, performs a variety of golf functions, to include Clubhouse Operations, Starter, On-Course Player Assistant, and Cart and Range Maintenance duties. 

ESSENTIAL FUNCTIONS

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
 
Provides excellent customer service. Professionally interacts with customers and other staff members.
 
Informs and enforces golfers of rules and regulations pertaining to the golf course. Informs the Golf Shop immediately if any player flagrantly violates course rules, golf etiquette or safety.
 
Provides tournament assistance.
 
Drives a golf cart or other utility vehicle as necessary.
 
Returns all lost and found items and report any issues to the Golf Shop.
 
Required to work weekends and holidays.
 
Performs other duties as assigned.
 
Clubhouse Operations:
Assists in any phase of the clubhouse operation which includes, but not limited to daily clubhouse preparation/cleaning, cleaning restrooms, and cart cleaning and staging.
 
Starter:
Greets players, checks receipts, and controls the starting of groups, and closely monitors the pace of play.
 
Provides timely updates and communications regarding pace of play, status of tee times, course conditions and other pertinent information to players and to the Golf Shop.
 
On-Course Player Assistant:
Provides information to the players and public on specific rules and their intent while encouraging proper golf etiquette.
 
Closely monitors flow of play on the course; investigates causes for open holes between groups; tracks pace of play with time monitoring sheet; advises groups of the required playing time; suggests methods for increasing pace of play when necessary; distributes slow play information to Golf Shop.
 
Assists players with pace of play by raking bunkers, helping locate lost golf balls, and giving rides to those walking on or between holes.
 
Cart and Range Maintenance:
Loads and operates range equipment in a safe and professional manner. Picks up and cleans range balls as needed. Keeps range machine full and range bucket supplies adequate.
 
Maintains positive appearance of equipment and facilities (carts, range equipment, practice range, clubhouse and storage facility) by keeping them clean and free of trash. Cleans carts daily which may include deep cleaning and detailing as required; inspects carts for damage or problems and reports findings to the appropriate personnel.
 
Ensures a sufficient supply of golf carts for customers.  Transports carts from storage to staging area and vice versa; parks carts neatly and safely in storage facility. Confirms that all carts are accounted for on a daily basis.
 
Assists with staging and setup of cart fleet for daily play and tournaments.

QUALIFICATIONS

Education/Experience:
Understanding of the game of golf and some exposure to golf course environment is preferred, but not required.

Licensing/Certification Requirements:
Valid Colorado driver's license with a safe driving record. 

Knowledge, Skills and Abilities:
Knowledge of the policies, procedures and goals of the city of Thornton and the department.
Knowledge of Thorncreek Golf Course Rules and Regulations.
Knowledge of the game of golf, rules of golf, and golf etiquette.
Skill in dealing tactfully and effectively with the public.
Skill in written and oral communication.
Skill in the safe and lawful operation of a golf cart or other required equipment.
Ability to understand and apply policies and procedures.
Ability to work well and communicate with the public and others.
Ability to provide excellent customer service to the public and others.
Ability to operate all equipment necessary to perform the functions of the position.
Ability to listen well, and understand and carry out written and verbal instructions.
Ability to resolve problems in a mature, effective and responsible manner.
Ability to work evenings, weekends, and holidays, or flexible schedules.

Physical and Mental Requirements:
While performing the duties of this job, the employee is required to lift, push, pull or carry up to 50 pounds, sit, stand, walk, walk on uneven or slippery surfaces, kneel, squat, stoop, bend, reach, turn, climb, crawl, listen, and use hands and fingers. The employee must demonstrate the ability to remain calm during routine and stressful conditions. The employee is also required to work outdoors in all weather conditions.

TESTING PROCEDURES

Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.
 
Your application will be used as a screening tool. Completeness and accuracy are important! Any false or untrue statements or material omissions in the application and related paperwork or during the selection process could disqualify you from consideration.
 
As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.