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at Z's Casino
Department Product Description:
The main responsibility of a food runner is to deliver food to restaurant patrons. After the meal is prepared, the food runner is responsible for ensuring that the plate arrives to the customer. Food runners are the last of the staff to see the meal before it reaches the customer, so it's important for them to know what each dish is supposed to look like so nothing is missed. It's also important that the plates are handled carefully and brought out in a timely manner, to ensure optimal food temperature.
ESSENTIALS DUTIES AND RESPONSIBILITIES:
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Promptly greet guests as they are seated and bring bread, butter and water to table.
- Assist server/bartender as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Washes dishes in the absence of the dishwasher and/or as directed by the servers and manager.
- Prepares soups, salads and bread & Butter for the servers during rush periods.
- Maintain stock and cleanliness of stations
- Remove used tableware between courses and provide tableware for next course.
- Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Promptly clean table tops, chairs and booths between seating. Check floor and clean as required. Reset and arrange tabletop.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate hands-on hospitality, hosting or serving experience, preferably within a gaming environment.
Demonstrate experience performing within specific deadlines or under pressure. Demonstrate experience problem solving, organizing and prioritizing work.
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. These language skills must be executed in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals. Ability to count large sums of money accurately.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to organize and prioritize work.
Certificates, Licenses, Registrations:
- TIPS Program
- Blood borne pathogens training.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing physical exertion: frequent brisk walking, climbing stairs, stooping, bending, stretching, reaching, kneeling, squatting, bending, walking, pushing and standing for an entire work shift with standard breaks. May involve working in a small, confined area used to obtain food, with floors, which may become slippery in the process of preparing food and beverages. Lifting large trays containing food; and lifting up to 50 pounds to stack, store or move kitchen and restaurant supplies and equipment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working in a kitchen environment which contains loud noise, odors and a frequently hot or cold work environment due to running ovens and refrigeration units.
Materials and Equipment Directly Used:
Equipment typical of a retail/commercial kitchen, bar and restaurant, including computers, slicers, mixers, ovens, refrigerators, knives, spoons, forks, glasses, pitchers, and oven mitts. Various cleaning supplies and materials.