Job: Contact Center Personal Banker

At U.S. Bank, we are committed to providing our customers with outstanding service every day. We offer an extensive product line and the most convenient access to their accounts. The exclusive U.S. Bank Five Star Service Guarantee ensures that we will deliver on the performance standards our customers expect and deserve, including quality, accuracy, responsiveness, accessibility and availability.



Our mission at U.S. Bank 24-Hour Banking and Financial Sales is to create satisfied, loyal and boastful customers. Our Telephone Personal Bankers are responsible for providing high quality customer service by responding to telephone inquiries, requests and problems. Personal Bankers are also responsible for building customer relationships through a needs-only based sales incentive plan via inbound service requests. As a Personal Banker with U.S. Bank, you will:


Provide high quality customer service by responding to telephone inquiries, requests and problems Cross-sell products and services Refer customers to appropriate Sales staff and obtain a comprehensive knowledge of all bank products and services applicable to target customer segment as well as general U.S. Bancorp information required to answer customer questions.

-Req'd Education: High School
-Req'd Experience: At Least 2 Years with any job