Job: Corporate Training Manager

Stonebridge Companies is a privately owned, innovative hotel management company headquartered near Denver, Colorado. Founded in 1991 by Navin C. Dimond, Stonebridge Companies has developed over 60 hotels and operated more than 75 lodging properties. Currently, Stonebridge Companies operates nearly 40 hotels comprising approximately 6,000 guest rooms in Alaska, Arizona, California, Colorado, Nevada, Utah, Virginia and Washington. The diverse portfolio includes select-service, extended stay, mid-scale and full-service hotels in primary and secondary markets.

Stonebridge Companies is seeking an experienced hotel Corporate Training Manager. This position will support the corporate focus on service excellence by training and assisting others to train associates to provide excellence in customer service. Candidates should have a proven track record of measurable success in a hotel training atmosphere and should understand the adult learning processes. This position requires the ability to manage your time effectively. Position will also assist in identifying training needs within the hotels along with the creation and monitoring of the hotel's training plans. Position requires a high level of energy and organization.

This position will focus mainly on the improvement and maintaining of GSS and SALT scores at our 38 hotels in 8 states. The Corporate Training Manager plans, coordinates, and directs training and staff development programs for organization by performing the following duties:

Conducts needs analysis studies and confers with managers and supervisors to determine training needs.

Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.

Selects appropriate instructional procedures or methods such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer-based training.

Ability to maintain high associate morale and motivation.

Organizes and develops training manuals, testing and evaluation procedures, multimedia visual aids, and other educational materials. Trains assigned instructors and supervisory personnel in effective techniques for training, such as guest service expectations, on-the-job training, and management development.

Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees.

*High degree of proficiency in Microsoft Office with an emphasis on Excel and PowerPoint.
*A minimum of 2 years of training experience in the hotel industry.
*Excellent written and verbal communication skills.
*Comfortable with interaction between all levels.
*Travel required approximately 50%-60% of time.

No relocation assistance provided.