Job: BANQUET SERVER

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Jobing Description

Title: BANQUET SERVER
Property: Ameristar Casino Black Hawk
Job Code: 05069
Location: Black Hawk, CO
Travel Involved: None
Employment Status: Part-Time

Casino Overview:
The Ameristar Casino Resort Spa located in Black Hawk, Colorado is the premiere gaming, entertainment and resort destination of Colorado. Located 40 miles west of the mile high city of Denver in the foothills of the Rocky Mountains, Ameristar features an exciting casino, a variety of fine dining restaurants and a four diamond rated hotel.
Our 55,000 square foot gaming floor is home to around 1,500 of the newest slot products and the hottest games in the market. Our spacious 24 table pit includes the games of craps, blackjack and roulette. Ameristar also has the largest poker room in the state of Colorado.
At Ameristar, we offer our guests four exceptional dining options including our elegant Timberline Grill, the international Centennial Buffet, our flavorful Waypost Deli and the delicious Fireside Kitchen.
Ameristar-s luxurious full-service hotel incorporates 536 well-appointed rooms, including 64 suites, a roof-top pool with indoor and outdoor hot-tubs, a full-service luxury day spa and over 15,000 square-feet of meeting and event space.
Our eye-catching facilities are state-of-the-art but it-s our Ameristar Team that truly makes our operation special. At Ameristar, we take great pride in creating and facilitating a productive and winning culture. We recognize that the hard work and dedication of our Team Members has a positive impact on our property-s success, therefore we have created an environment in which our Team Members have all the tools and support they need to excel in their jobs and enjoy their Ameristar experience. To show our appreciation of our Team Members, we designed a competitive compensation and benefit package to promote the health and well being of our Team Members and their families. If you are seeking to join a winning team and the best gaming and hospitality property in Colorado, then Ameristar is your destination.
To make the commute from the Denver metro area to Ameristar easy, we offer discounted rates on bus tickets for our Team Members.

Guest Service Commitment
At Ameristar we are dedicated to providing the best gaming and hospitality experience in the industry. Our guests experience quality customer service in a fun and friendly atmosphere. Ameristar devotes valuable resources and training to all our Team Members to ensure the highest level of customer service is delivered to all our guests, each of our Team Members and anyone else who has a relationship with our company. By joining our team, we hope you facilitate these successes and provide the best guest service in the industry.

Safety Requirement:
Safety is a core value at Ameristar and vital to our operation. The ability to work safely and prevent personal injury is a key job requirement of every position and very important to our organization. Each Team Member is expected to be committed to their personal safety, the safety of fellow Team Members as well as the safety our guests and demonstrate that commitment through their daily actions.

Skills / Requirements

Required Knowledge and Skills
* Ability to converse conversationally with guests and team members.
* Strong customer service skills.
* Ability to work effectively with independence and as part of a team.
* Ability to follow all departmental and property policies and procedures including but not limited to attendance, appearance, safety, and security policies.
* Must be able and willing to work flexible hours including evenings, weekends, holidays.
Required Natural Behaviors
* Ability to share or divide attention among several ongoing activities, projects or assignments.
* Able to communicate effectively to Guests, Team Members, and leaders.
* Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies.
* Ability to identify circumstances or incidents that require the notification and/or approval of others.
* Ability to work flexible hours including evenings, weekends, holidays.
* Able to effectively work independently and as part of a team.
* Ability to work at a fast pace with a sense of urgency.
* Strong attention to detail.
* Ability to maintain poise when receiving multiple guest requests.
* Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm.
Required Education and Work Experience
* High School Diploma with one year Guest service experience desired.