Job: Ashford University Admissions Counselor

This posting has expired and is no longer available.

Browse Similar Jobs: Sales Customer Service

Jobing Description

Ashford University was founded on the principle that education improves lives. Ashford University employees witness such change every day. Ashford University is doing well by doing good, and we value the opportunity we've been given.

The mission of Ashford University is to provide accessible, affordable, innovative, high-quality learning opportunities and degree programs that meet the diverse needs of individuals pursuing integrity in their lives, professions, and communities.

Reporting to the Admissions Manager, the Admissions Counselor is a full-time position located in Denver, Colorado. This position is responsible for recruiting and enrolling online students for undergraduate degree programs. Daily tasks include making outbound phone calls to prospective students who have expressed interest in Ashford University‚s degree programs. The Admissions Counselor must possess a sincere passion for changing lives and an eagerness to help others achieve lifelong goals.

* Counsel prospective students on the admissions process and opportunities available at Ashford University.
* Schedule and conduct phone interviews.
* Accurately convey course and program information, including advising students with respect to admissions requirements, processes and degree options
* Maintain the highest level of integrity and ethics in every interaction with students and fellow employees.

* Holding the highest level of accountability with your students and team members.
* Consistently following up with students to ensure their success, both before and
throughout their first course.

* Commitment to Mission: Aligns with the Core Values of Integrity, Ethics, and Service through behaviors that demonstrate a positive commitment to the customer and the organization.
* Communication: Aligns with the Core Values of Service through oral and written
communication skills and internal/external relationships.
* Service: Encompasses the company‚s core values of service; including service to the
organization, customer community.
* Personal Planning: Aligns with personal accountability and responsibility.

Skills / Requirements

* Ability to interact effectively as a member of the team and work collaboratively with
other departments.
* Thrive in an environment where there are multiple priorities and changing assignments.
* Building rapport through effective communication.
* Superior organization skills.
* Problem resolution skills.
* Expertise in MS Office Applications.
* Excellent written and verbal communication skills.
* BA/ BS degree strongly preferred; minimum of 30 college units in undergraduate studies from a regionally accredited institution is required. All candidates must provide proof of higher education (transcripts) upon request.